Cancellation policy

Deluxe Hobby Cancellation Policy

Last Updated: October 27, 2026

At Deluxe Hobby, we understand that circumstances may change after an order is placed. Please review our cancellation policy before making a purchase.

Standard Orders

Customers may request an order cancellation before the order has been processed or shipped.

Cancellation requests are not guaranteed. Once an order has been shipped, it cannot be canceled.

Eligible orders may instead be subject to our Refund & Return Policy.

Individual Trading Cards (Singles)

All sales of individual trading cards are final.

Orders containing individual trading cards are not eligible for cancellation due to changes in market value, buyer’s remorse, or changes in purchasing preferences.

Exceptions may apply when required by consumer protection laws.

Preorders

Preorder purchases reserve merchandise before its scheduled release.

Manufacturer release dates are estimates and may change.

Customers may request cancellation of a preorder before fulfillment. Requests will be reviewed based on the terms disclosed at purchase and applicable law.

If a manufacturer cancels a product release or Deluxe Hobby cannot fulfill a preorder, customers will receive a refund for the unfulfilled merchandise.

A manufacturer release delay does not automatically result in cancellation, except where required by law or applicable purchase terms.

Group Breaks

Group break purchases reserve a spot or position in a scheduled trading card opening.

Cancellation requests may be considered before the break begins.

Once a group break has started, purchases cannot be canceled for change-of-mind reasons.

Refunds will not be issued solely because a customer does not receive a particular card, player, autograph, or expected card value.

If a group break is canceled by Deluxe Hobby and cannot be completed, customers will receive an appropriate refund.

Order Changes

Customers requesting changes to shipping addresses, quantities, or purchased items should contact Deluxe Hobby as soon as possible.

Changes cannot be guaranteed once an order has entered processing or shipping.

Refunds for Canceled Orders

Approved cancellations will be refunded to the original payment method.

Refund processing times may vary depending on the payment provider or financial institution.

Contact Information

To request a cancellation or discuss an existing order, please contact:

Deluxe Hobby
Weirton, West Virginia
Email: info@dhbreaks.com
Website: https://deluxehobby.com

Please include your order number when contacting us.

Nothing in this policy limits rights provided under applicable consumer protection laws.